1-on-1 Phone Support

1-on-1 Phone Support

1-on-1 Phone Support


While we excel at leveraging modern communications, sometimes clients just want the personal connection that a phone call provides. They want to share their story, ask questions, and in a nutshell…they want to be heard. 


We provide mature, professional, experienced people to answer these calls and manage these key relationships. While they work from scripted replies, our calls never sound scripted. Our staff knows how to stay on message and solve problems. 


All calls can be recorded for review by your team, and a detailed summary of each ensures that you are always up to speed with each individual case. 


Call us to discuss how we can reduce your workload, maintain key client relationships, and make it all affordable.

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PROFESSIONAL AND SPECIALIZED

Investigation Services for Attorneys.

Here at KV Informational Services, we are experienced in providing services to support tort law firms. We use the most effective legal methods to gather evidence that supports your claims and will hold up in court. Further, we offer marketing services that include direct mail campaigns, bulk email, SMS text marketing, and social media to transform the names on your lead lists into clients and, ultimately, settlements for your firm. 

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YOU CAN RELY ON OUR TEAM TO HANDLE

COMMUNICATION WITH YOUR CLIENTS

KV Informational Services can go beyond finding the names on your lead list; we can handle direct communication with the clients by becoming part of your team.


The process is invisible to your client, but it frees your team to focus on their duties. Our client support can include telephone calls, emails, and text messages. You can receive summaries of each communication or be carbon-copied on all communications, so you’re never out of the loop. We staff our client contact team with professionals representing your firm just as your employees would. Their focus is on keeping clients informed and retained until the case reaches its conclusion. 

HAVE QUESTIONS? LET US ANSWER THEM.

Feel free to send us a message and we will promptly respond to your inquiry.

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